Effective Date: July 2025

M/S Fly Fares International Services (“Fly Fares,” “we,” “our,” or “us”) values the privacy and trust of our customers. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our services or visit our website www.flyfares.net.

By accessing our website or using our travel services (online or offline), you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal, contact, and transactional data in the following ways:

      a. Personal Information

• Full name, date of birth, nationality, and gender
• Passport number, visa details, and government-issued ID numbers
• Contact information (email address, phone number, postal address)
• Payment details (bank, UPI, card information — processed via secure gateways)

      b. Travel and Booking Information

• Flight, hotel, and tour booking details
• Travel dates, destinations, and passenger preferences
• Frequent flyer numbers or loyalty program data

      c. Technical and Website Information

• IP address, browser type, device information, and cookies
• Location data (when enabled)
• Website usage logs for analytics and improvement

We may also collect information from third-party partners such as airlines, hotel chains, and GDS systems when you make bookings through us.

2. How We Use Your Information

We use the collected information to:

1. Process bookings, reservations, and payments securely.
2. Communicate confirmations, travel documents, and itinerary updates.
3. Provide visa, insurance, and tour assistance services.
4. Improve our website, offers, and service quality.
5. Send relevant marketing communications, promotions, and updates (only with your consent).
6. Fulfill legal, regulatory, or compliance obligations under Indian or international travel laws.

We never sell or rent your personal information to unauthorized third parties.

3. Sharing and Disclosure of Information

Fly Fares may share your personal information with trusted third parties only when necessary for service fulfillment, including:

• Airlines, hotels, and tour operators for booking confirmation
• Visa consultants or insurance providers for processing applications
• Payment gateways and banks for secure transaction processing
• Government authorities or law enforcement agencies, when legally required

All third parties receiving such data are obligated to maintain confidentiality and use it strictly for the intended service.

4. Data Storage and Security

1. Your data is stored securely on protected servers with firewalls and encryption technologies.
2. We use SSL (Secure Socket Layer) encryption for all online transactions and data exchanges.
3. Only authorized personnel have access to your personal data, and they are trained in data protection compliance.
4. Although we strive to protect your data, no online system is completely secure, and Fly Fares cannot guarantee absolute data security against unauthorized access or breaches.

5. Cookies and Tracking Technologies

1. Our website uses cookies to enhance your browsing experience, analyze traffic, and remember user preferences.
2. You can manage or disable cookies through your browser settings; however, certain website functions may be affected.
3. We may use tools such as Google Analytics to collect anonymized data for performance insights.

6. Data Retention

1. We retain personal data only as long as necessary for booking fulfillment, legal compliance, and dispute resolution.
2. Once data is no longer required, it is securely deleted or anonymized in accordance with industry standards.

7. Your Rights

You have the right to:

• Access, update, or correct your personal information.
• Withdraw consent for marketing communications.
• Request deletion of your data, subject to legal and operational requirements.
• File a complaint with relevant data protection authorities if you believe your data has been mishandled.

To exercise these rights, please email us at info@flyfares.net with the subject line “Privacy Request.”

8. International Data Transfers

As part of global travel operations, your data may be transferred and processed outside India (e.g., by international airlines or hotels).
Fly Fares ensures that such transfers comply with applicable data protection standards and confidentiality agreements.

9. Links to Third-Party Websites

Our website may contain links to external sites operated by third parties.
We are not responsible for the content, privacy practices, or security of such websites. Users are encouraged to review third-party privacy policies before providing personal data.

10. Updates to This Privacy Policy

Fly Fares may update or amend this Privacy Policy from time to time to reflect changes in legal requirements or business practices.
The updated version will always be available at www.flyfares.net with the revised effective date.

11. Contact Us

For any privacy-related queries, data access requests, or complaints, please contact:

M/S Fly Fares International Services
Office Address: Near Canara Bank, College Road, Faridkot, Punjab, India, 151203
Email: info@flyfares.net
Phone: +91 77173 59400 | +91 62836 59400
Website: www.flyfares.net